Privacy Policy
This Privacy Policy explains how Floristry Courses ("we", "us", "our") collects, uses, shares, and protects information when you visit or use our website and learning services (the "Service"). It also describes your privacy rights and how the law may protect you.
Data We Collect
Copy anchorWe collect information to operate the Service, provide course access, deliver support, and improve learning outcomes. The exact data depends on how you interact with us.
- Contact details (e.g., email address) when you message us or sign up.
- Course-related submissions (e.g., assignments, feedback forms).
- Support messages and any attachments you send.
- Device and browser data (e.g., approximate location by IP, user agent).
- Usage data (pages viewed, timestamps, referring pages).
- Cookie and preference signals (theme, cookie consent).
We do not ask for sensitive personal information (e.g., health data). Please avoid including sensitive data in free-form messages unless necessary.
How We Use Data
Copy anchorWe use data in a way that aligns with providing and improving the Service.
- Provide access: deliver course content and related features.
- Personalize: remember preferences such as theme and consent choices.
- Support: respond to inquiries and resolve technical issues.
- Security: detect and prevent abuse, fraud, and unauthorized access.
- Performance: measure engagement and improve course structure and content quality.
- Compliance: meet legal obligations and enforce our terms where applicable.
Your Rights
Copy anchorDepending on your location, you may have rights under applicable privacy laws. We honor verified requests within reasonable timeframes and may ask for information to confirm your identity.
- Access to personal data we hold about you.
- Correction of inaccurate or incomplete data.
- Deletion of your personal data (subject to legal exceptions).
- Portability of certain data in a common format.
- Objection or restriction in specific circumstances.
Use the contact details in the Contact section. Please include the request type and the email address associated with your interactions.
Security & Retention
Copy anchorWe implement reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is 100% secure; therefore, we cannot guarantee absolute security.
We retain personal information only as long as necessary for the purposes described in this policy, including to comply with legal obligations, resolve disputes, and enforce agreements.
Children’s Privacy
Copy anchorThe Service is not intended for children under 13 (or the minimum age required by your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate steps.
International Transfers
Copy anchorYour information may be processed in countries other than your own. When we transfer data internationally, we take steps to ensure appropriate safeguards are in place consistent with applicable law.
Changes to This Policy
Copy anchorWe may update this policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last updated” date.
Contact
Copy anchorIf you have questions about this Privacy Policy or your privacy rights, contact us: